Job description
Job Responsibilities:
- Client Side and Server Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, Script Includes etc )
- Client & Server API's (Ex: GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord )
- Administration (includes Reporting, Email Notifications, Creating/Editing Home pages,Personalizing Forms )
- HTML/CSS/AJAX knowledge
- UI Pages & Jelly
- ACL and its debugging
- Knowledge of ITIL framework and good understanding of (Asset/Configuration/Incident/Problem Management, Product Catalog etc)
- Transformation MAP, Scheduler, Connection with other database/instance, WebService
- MID Server setup and Update set migration.
- Customize and develop for the ServiceNow Platform using JavaScript, CSS, HTML and Other Web Based scripting
- Create and maintain business rules using proven, advanced scripting techniques
- Create and maintain security access using ACLs via advanced scripts, roles, and conditions
- Effectively utilize multiple, complex UI policies
- Create, maintain, and troubleshoot complex workflows
- Establish complex internal and external / third-party integrations
- Collaborate with members of project teams to ensure successfully-implemented projects which are completed on time and on budget, with a specific emphasis on Incident and Problem Management
Skills
ITSMIntegrationsJavascriptCMDBFlow DesignerITOMDiscoveryService MappingEvent ManagementDevOpsSecOpsHRSDPortalCSACADCSDMCSMFSM